This article will step-by-step explain how to connect any supported courier to Fynode, ensure proper dispatch, label generation, and workflow automation.
- Find out which courier you want to add and verify that it is in the list of Couriers.
- Secure:
- Login credentials (email/password, client id, API key, secret, event, and other details) directly from the courier.
- Access/activation of the API interface (some couriers require a special request or activation in their portal).
- Data for additional services (e.g., IBAN for cash on delivery, BIC, Agreement, Billing code – depending on the courier).
- Log in to Fynode as an administrator and open the Couriers section.
- You will find a list of all supported couriers. Click on the logo of the desired courier.
- In the form, enter all required data you obtained from the courier (e.g., API key, email, password, etc.).
- If the courier supports pickup points, we recommend deploying the Pickup Points Map into the checkout or the shop form.
- After clicking Save, the system will immediately test the connection to the courier's API.
- On success, a green checkmark will appear in the list, and you can start dispatching.
- If there is an error, the cause will be clearly displayed (incorrect data, expired token, inactive API, regional restriction).
- If you change data (new key, password), repeat the step and save the new data.
¶ 4. Profile and Preferences Setup
- For each connected courier profile, you can (depending on the API):
- Set the dispatch country (where you send parcels from)
- Default service/delivery type (address or pickup point)
- Additional services (cash on delivery, insurance, special handling)
- Label/print preferences (format, size)
- Tracking link settings (synchronizing status via email/SMS to the customer)
¶ 5. Testing and First Order
- After activation, we recommend:
- Testing the sending of at least one parcel to a test address.
- Verify label generation, availability of tracking link, and order status updates in the system.
- For pickup points, test the selection on the Pickup Points Map.
- Connection error: Verify data correctness, API access validity, or contact the courier's support.
- Label not generated: Check required data (package dimensions, packaging type), some API services require specific settings.
- Pickup point not working: Ensure you have the correct deployment of the pickup points map for that courier.
- Incorrect tracking: Check the format of the tracking link and its synchronization in order details.
¶ 7. Tips for Advanced Workflow and Expansion
- Activate multiple profiles/couriers for different countries, delivery types, or warehouses.
- Set up order status automation based on parcel status (dispatched, delivered, returned).
- Inform customers about delivery options and pickup points during the order process to increase conversion.
Proper setup and testing of couriers in Fynode will ensure efficient logistics, fewer dispatch errors, and faster deliveries to customers domestically and abroad.